Online Store Policies

Shipping Policy


All US orders will be shipped by a Flat Rate USPS Envelope or Medium Box. Orders will typically take 5-9 business days to process and ship. Costs for shipping and handling will depend on the order quantity.




Return Policy


You may return items purchased from JY Trading within 7 days upon receiving your order. Returned items must be in their original condition, have their original receipt or packing invoice, and cannot be missing their product tag. Items that do not meet these conditions will not be refunded. Shipping/Handling charges are not refundable.




Other


Feel free to contact us however you'd like if you need further clarification on our policies, or have other questions regarding JY Trading or the store. We will be more than happy to help!




Privacy


We highly value customer privacy and will be taking steps to assure that a customer's personal information is completely safe. We collect names, addresses, emails, phone numbers, and credit card information to process and ship orders. We also collect emails to be able to contact the customer of an order, and also occasionally send offers and promotions which can be opted out. We will never disclose, sell, or rent personal customer information and will only use the information to successfully run our website. By using our website, you are agreeing to our privacy policy.





Contact Us

1336 Dillingham Blvd #A, Honolulu

HI 96817 Tel: (808) 845-8880

sales@jytrading.com

We Accept

© 2018 J.Y. Trading Co., Inc.